Returns & Exchange Policy - GutsPK

Returns & Exchange Policy

    We will gladly accept the Returns or Exchange, given that the merchandise returned are NOT damaged or used and are in their ORIGINAL packing with tags (if any), within 7 Days of purchase for a refund or an exchange.

    Please return goods with a copy of the invoice and mention the reason for returning the items.

    Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.

    Delivery Charges will not be refunded.

    Refund requests will be processed within 5-7 working days after receiving the return products.

    For further queries about exchanges and returns, please contact us at [email protected]

Follow these simple steps to return or exchange your item(s):

1. Complete Return Form

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

Don’t have a Return Form?

Please click here to download one.

if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

2. Repack Merchandise

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

3. Ship to

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Return & Exchange Department

GutsPK

1857 Shah Alam,

Lahore- Pakistan Telephone Support: +92 321 3214478 (10:00 AM to 7:00 PM  Monday – Saturday)

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